QMS Consulting

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QMS Consulting

Corpseed offers ISO 9001 certification consulting or Quality Management Consulting services to corporates to continually improve management, products or services, documentation, processes and complete  systems to enable the company to survive and excel in the present business environment of cut throat competition. Every top management official knows that implementation of a proper quality management system improves business activities which have  a positive effect on prospective investment options, market share of the company, sales growth, sales margins, competitive advantage, and reduced litigation.

Advantages of QMS (ISO 9001) 

The ISO Certifications provide numerous tangible and intangible gains to the organization employing these practices. The benefits of ISO/QMS Certification are as following:

  •                 Helps in creating efficient and effective business processes

  •                 Increases customer satisfaction and retention

  •                 The need for audits is reduced

  •                 Enhanced marketing position

  •                 Improves motivation, awareness, and morale of employees

  •                 Promote international trade

  •                 Increases profit

  •                 Reduces waste and increases productivity

Corpseed Methodology for Quality Management Systems Consulting is surprisingly simple but very effective for corporates. We follow a three-step approach, which is as below:

Gap Analysis

Certification

Implementation

Gap Analysis

This is the first thing we do when client approaches us for QMS ISO Consulting. This step involves the comparison of a particular process of a company with the International standard model process and the gaps in the former are found and tagged, on which further treatments will be employed till the process in question is performing  at an optimum level.

Certification

When the weaknesses and obstacles of a particular business process are pin pointed, a structured methodology is undertaken for proper documentation of the changes and improvements suggested by our Auditors. Corpseed Auditors inspect and double check each and every process to make sure that the prescribed procedures are followed for every process. Once the auditor is satisfied that the documented processes are being adhered to, the Certification is issued to the client.

Implementation

Corpseed Manager has to make sure that the prescribed method for a business process is followed and successfully implemented at the client site. Regular checks and monitoring systems are put in place to ensure the improved processes are implemented at the company floor.

 

 

 

Frequently asked questions (FAQs)

At Corpseed, we are committed to offer our services to the entrepreneurs and businesses as a very cost-effective proposition. We believe that a customer is always right and the focus of any business activity should be to serve the customer with utmost loyalty. All our services come with SLAs (Service Level Agreements) for on-time service delivery and money back guarantee to ensure high level of customer satisfaction.

At Corpseed, our valued customers are always kept in the loop as far as service delivery timeline is concerned and we inform our customers every time a milestone is achieved during each stage of service request processing. But we also believe that we may come across a customer who is not satisfied with our efforts. For that we have a very responsive Customer Care Department which work 24x7 to attend to and solve customer complaints. We also have a money back guarantee for those, who want their service charges to be refunded.

At Corpseed, We believe it is our responsibility to protect our customer information from unauthorized access. We have put systems and processes in place to make sure that the customer information is safe with us during its storage and transfer between in house and third party servers. We continuously test our systems and processes for security breach and vulnerabilities are identified and fixed at a regular basis..

If a customer is not satisfied with the service we provided and if he contacts our customer care helpline and files a formal complaint within 15 days of service delivery date, Corpseed would refund the entire or partial amount of Professional Fee charged for that particular service.

If a customer is having issues with our service delivery process, he has various alternatives available at his disposal to register his grievance with us. He can either email his complaint at complaints@corpseed.com or he can call our 24x7 Customer Care Helpline. Also, any customer is always welcome to visit our office to lodge a complaint with the senior management.

A customer can buy our services directly from our online platform, for which he need to make online payment. Once he clicks on "Apply Now", a new window will open, a customer is required to submit the information in the respective fields and click "Make Payment". A unique ticket number will be auto generated, the customer need to quote this number as reference for any enquiry regarding his service request.

All the monetary transactions performed on Corpseed online platform are secured with SSL System Protocol. We encrypt the customer information such as credit card and bank account details, before these are transmitted anywhere. We adhere to PCI DSS for data security standards for payment processing.

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