Terms and conditions

Corpseed is dedicated to its customer satisfaction. Part of that dedication is to make sure that any dispute or argument a customer may have is resolved in a reasonable, realistic and planned manner. Our focus is to resolve any issue swiftly and to your satisfaction. To discuss the issue in detail, please make a call to our Customer Care Center at 9999008018 or write us at customercare@corpseed.com.

In case if you are not satisfied with the resolution given by Corpseed executive, you may have your dispute resolved  by sending a Dispute notice to Corpseed top management, get Dispute Notice copy at www.corpseed.com/dispute-notice.pdf.  If still you are not satisfied with the resolution given by Corpseed management, you may have your dispute resolved through binding arbitration before the Indian Chamber of Commerce ("ICC"). Alternatively, you might file an action in small claims court. CorpSeed’s arbitration provision is available in both CorpSeed Terms of Use and Terms of Service.

Procedure to arbitrate a Claim against Corpseed ?

You can arbitrate a claim against CorpSeed by following below steps:

Before initiating any arbitration against Corpseed, you must first notify Corpseed about the dispute and get the issued resolved without approaching any arbitration, allow Corpseed a chance to resolve itwithout the interferenceof arbitration. You can download a copy of Dispute Notice form from our website(www.corpseed.com/dispute-notice.pdf). Details are given in Dispute Notice form for submission.

If we are not able to resolve your dispute to your satisfaction within 20 business days from the date when we received your first Notice of Dispute, you might start arbitration proceedings. Please keep a copy of any written settlement offers that we offered to you, but note that the amount of any settlement offer that you owe cannot be disclosed to the arbitrator until after the arbitrator has resolved the merits of your claim.

You can start the arbitration by submitting a Request for Arbitration, which covers basic details about the dispute, including: (a) Your Personal details. (b) A detailed description of the dispute; (c) A brief statement of the relief you are looking for. ICC form available on ICC website.

Submit one copy of Arbitration request to below address. Corpseed ITES Private Limited C-16, Block-C Sector-6, Noida Uttar Pradesh – 201301. The current contact information for each of the ICC's Case Management Centers is as follows: Head Office Indian Chamber of Commerce 4, India Exchange Place,Kolkata-700001 Phone 91-33-22303242-44 Fax 91-3322313377/22313380 Email: ceo@indianchamber.net North India Office Indian Chamber of Commerce Kailash Building, 26 K G Marg, Flat No. 807, New Delhi – 110001 Phone 011 4610 1432 -38 Fax 011 4610 1440 Email: debmalya.banerjee@indianchamber.net West India Office Indian Chamber of Commerce No.1007, 10th floor, Samartha Vaibhav, Off New Link Road Andheri (W),Mumbai-400053, Maharashtra Phone +91-22-6127 7443 Fax 91-22-6888 8656 Email: sharmila.banerjee@indianchamber.net Assam State Office Indian Chamber of Commerce Kushan Plaza, 1st Floor Above Mukesh Hyundai Showroom Ganeshguri Guwahati – 781006, Assam. Phone +91-361-2460216/2464767 Fax +91-361-2461763 Email: ishantor.sobhapandit@indianchamber.net Bihar State Office Indian Chamber of Commerce 11/B DUMRI HOUSE Kavi Raman Path East Boring Road Patna – 800001, Bihar. Phone +91-612- 3212418 Fax +91-612- 2533636 Email: dilip.kumar@indianchamber.net Odisha State Office Indian Chamber of Commerce 11, Kharavela Nagar, 1st Floor, Unit-III Bhubaneswar-751001, Odisha. Phone +91-674-2532744/2534744 Fax +91-674-2533744 Email: sidhartha.dhal@indianchamber.net Jharkhand State Office Indian Chamber of Commerce 181 C, ROAD NO. 4 Ashok Nagar Ranchi – 834002, Jharkhand. Phone : +91-651-6063236 Tele Fax : +91-651-2243236 Email: shaleen.rao@indianchamber.net The ICC may change this information; please confirm it by calling the ICC at 33-22303242-44or visiting the ICC's website at https://www.indianchamber.org/.

Once the ICC receives your Request for Arbitration, the ICC will assign your case to a Registrar. The Registrar will then send us both a confirmation letter and give Corpseed 10 days to respond to your Request.

Unless we both (Corpseed and You) agree to have any arbitration hearings somewhere else, they will take place in the jurisdiction of Corpseed ITES Private Limited contact address. There are three types of hearing a) By Telephone b) By Person and c) Desk, you can choose any one as per your convenience.

Within 14 days from the conclusion of the in-person, telephone or desk hearing, the arbitrator will render a written decision. That decision will include the essential findings andconclusions on which the arbitrator based his or her award.

If the arbitrator not only give decision against you, but also rules that either the substance of your claim or the relief you requested in your Demand for Arbitration was either playful or brought for an improper purpose or cause, you will reimburse the total cost (Legal fee plus claim cost) to Corpseed.

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