Software Support Services
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Software support services include technical support and software breakdown/fixing services for software products. Corpseed provides Software Support services to its clients such as remote troubleshooting, assistance for new software & product updates installation, migrations for new software releases, other types of on-site services and support for custom application or infrastructure software. Commercial and custom operating systems, application software and infrastructure software are the Software products and technologies included in Corpseed Software Support Services. Corpseed Software Support helps its customers to rapidly adopt new technologies, accelerate business objectives and achieve a faster ROI.
Main features of Corpseed Software Support Services:
Off-site domain expert assistance with patches and updates
Application validation support
Access to patches, updates and new version upgrades for branded and third-party software
Benefits of Corpseed Software Support Services
Our customers have priority access to subject matter experts and consultative configuration guidance which enables any corporate entity to minimizes disruptions to the business.
Better support experience
A designated expert with in depth technical knowledge of your software solution is always available to provide advice and proactive support.
Faster return on software investment
Business productivity is improved with the realization of full potential of software capabilities.
It fast tracks your time to value by mapping out an adoption plan including learning and training sessions with the client workforce.
Proactive software support
We offer guidance for Software configuration, customer enquiry handling at top priority and direct access to experts which help in minimizing business disruption.
Designated service management
We assign a subject matter expert who has complete domain knowledge of your software solution to recommend technical and operational improvements.
Advanced support analytics
Support case analysis, best use advise, and periodic technical reviews improve overall operational performance of the Information Systems.