Non-STPI Registration

Any company/partnership firm/proprietorship, which is into development of Export-oriented Computer Software/IT Enabled Services, can register itself as NON-STP unit under STPI to avail Softex certification.

Non-SPTI Registration

  • Any company/partnership firm/proprietorship, which is into development of Export-oriented Computer Software/IT Enabled Services, can register itself as NON-STP unit under STPI to avail Softex certification. In order to become a NON-STP unit under STPI, the company has to get register itself with STPI on submission of application form along with the supporting documents, to the jurisdictional Director, STPI along with applicable processing fee of Rs.1000/- (one thousand only) + service tax in the form of demand draft in favor of the Director STPI.
  • Registered Non STP units will be issued a Certificate of Registration (Annexure II) with validity of three years by the respective STPI center. Renewal of registration will have to be applied three months prior to the expiry of the registration.
  • Being registered with STPI, the Non-STP units will have to submit quarterly report (Annexure III) and annual reports (Annexure IV) to respective STPI centers.
  • Once Non-STP units get registered with STPI they will be entitled for submission of Softex forms for certification as per prevailing guidelines of RBI. However, Non-STP units should also register each of their export contracts (Annexure V) prior to submission of Softex forms against that contract without paying any charges to STPI.
  • Service charges for Non-STP units (Annexure VI) will be determined on the basis of the value of the contracts registered.
  • STPI shall retain 20% of the service charges deposited in case Softex forms are required to be returned in the event of Non-Certification of submitted Softex forms (due to non submission of required details).
  • Once the Non-STP units crosses the limit of a particular slab of value of Softex certified in a financial year they will be required to deposit the charges for the next slab with due adjustment to the already paid amount.

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question What are the benefits of taking services from Corpseed ?

answer

At Corpseed, we are committed to offer our services to the entrepreneurs and businesses as a very cost-effective proposition. We believe that a customer is always right and the focus of any business activity should be to serve the customer with utmost loyalty. All our services come with SLAs (Service Level Agreements) for on-time service delivery and money back guarantee to ensure high level of customer satisfaction.

question What if I'm not happy with the service?

answer

At Corpseed, our valued customers are always kept in the loop as far as service delivery timeline is concerned and we inform our customers every time a milestone is achieved during each stage of service request processing. But we also believe that we may come across a customer who is not satisfied with our efforts. For that we have a very responsive Customer Care Department which work 24x7 to attend to and solve customer complaints. We also have a money back guarantee for those, who want their service charges to be refunded.

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At Corpseed, We believe it is our responsibility to protect our customer information from unauthorized access. We have put systems and processes in place to make sure that the customer information is safe with us during its storage and transfer between in house and third party servers. We continuously test our systems and processes for security breach and vulnerabilities are identified and fixed at a regular basis..

question What is Corpseed cashback policy?

answer

If a customer is not satisfied with the service we provided and if he contacts our customer care helpline and files a formal complaint within 15 days of service delivery date, Corpseed would refund the entire or partial amount of Professional Fee charged for that particular service.

question What is the process to register customer complaints?

answer

If a customer is having issues with our service delivery process, he has various alternatives available at his disposal to register his grievance with us. He can either email his complaint at complaints@corpseed.com or he can call our 24x7 Customer Care Helpline. Also, any customer is always welcome to visit our office to lodge a complaint with the senior management.

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answer

A customer can buy our services directly from our online platform, for which he need to make online payment. Once he clicks on "Apply Now", a new window will open, a customer is required to submit the information in the respective fields and click "Make Payment". A unique ticket number will be auto generated, the customer need to quote this number as reference for any enquiry regarding his service request.

question Is the online payment secured

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All the monetary transactions performed on Corpseed online platform are secured with SSL System Protocol. We encrypt the customer information such as credit card and bank account details, before these are transmitted anywhere. We adhere to PCI DSS for data security standards for payment processing.

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