Mankind began its journey in the jungles and then survived through stone age, iron age, bronze age, rapid industrialization and currently, the age of information technology. All these years, as the mankind progressed, the kind of crimes prevalent in the society also kept mutating. In the age of Information Technology, all the information and data is first transformed into simple digits 0 & 1 and then processed or transported to different locations using some kind of medium, wired or wireless. During the storage and transportation of this data, it becomes totally vulnerable to attacks from delinquent individuals. There is continuous risk of attempted pilferage of sensitive information, such as personal and financial details of the customers or clients, by an individual/group of individuals. The sudden increase in cases of cyber crime and crimes under IT Act 2011 is testimony to this scenario. The companies operating in IT Enabled Services (ITES) space are finding it increasingly difficult to protect their sensitive data from daily attacks from obscure hackers sitting at a remote location in another part of the world.
International Standards Organization, headquartered at Geneva, Switzerland, came into existence on 23rd February, 1947 ‘to facilitate the international coordination and unification of industrial standards’. It is an independent, non-governmental international organization with a membership of 161 National Standard Authorities of different countries. The principal mandate of ISO is to research, develop and implement world-class specifications for products, services and systems, to ensure quality, safety and efficiency at any place in any country of the world. ISO has developed and published 22104 International Standards which are applicable to every industry, such as information technology, food safety, agriculture, manufacturing and healthcare.
An Information Security Management Systems (ISMS) is a systematic approach to managing sensitive company information so that it remains secure. It includes people, processes and IT systems by applying a risk management process. Information Security Management Systems is a certification, developed by International Standards Organization (ISO), for Information Technology individuals/corporate to make them compliant with the latest IT regulations. ISMS describe and establish the requirements for implementation, maintenance and continuous improvement of information security management system for any and all organizations. It also includes requirements for the assessment and treatment of risks associated with information security customized to the needs of the organization. The other certifications in this category are 27001:2014 and 27001:2015. These certifications pave the way for an entity to effectively manage the security of assets such as financial information, intellectual property, employee details or information entrusted to it by third parties clients and customers.
We, at Corpseed, are committed to offer our consulting services to businesses operating at the edge of survival. We promise world class service delivery with very conservative pricing options. We have developed a detailed process for certification and implementation of ISMS ISO 27001:2013/14/15, wherein the normal business operations of an organization are integrated into ISMS without any opportunity cost or operational overload. Our Consulting Methodology is summarized below:
A team of Corpseed Consultants study the current operational sequence and other metrics of a particular process at the client site and the gap between existing process and model process is determined and communicated to the client. An ISMS implementation team is formed including the members from client side.
A thorough analysis of the current system is performed by the implementation team to determine whether the current system is to be improved or a new system is to be designed. The documentation is prepared at this stage and a round of client consultations ensues.
In this stage of ISMS, all the processes and systems designed by the Corpseed Team, in consultation with the customer, are put into implementation under expert monitoring by the top management. All the processes are synced with each other for complete ISMS integration.
After the successful implementation of ISMS at the client site, Corpseed team provides necessary certifications and training to the employees of the client so that the newly implemented ISMS can provide the expected results to the customers.
At Corpseed, we are committed to offer our services to the entrepreneurs and businesses as a very cost-effective proposition. We believe that a customer is always right and the focus of any business activity should be to serve the customer with utmost loyalty. All our services come with SLAs (Service Level Agreements) for on-time service delivery and money back guarantee to ensure high level of customer satisfaction.
At Corpseed, our valued customers are always kept in the loop as far as service delivery timeline is concerned and we inform our customers every time a milestone is achieved during each stage of service request processing. But we also believe that we may come across a customer who is not satisfied with our efforts. For that we have a very responsive Customer Care Department which work 24x7 to attend to and solve customer complaints. We also have a money back guarantee for those, who want their service charges to be refunded.
At Corpseed, We believe it is our responsibility to protect our customer information from unauthorized access. We have put systems and processes in place to make sure that the customer information is safe with us during its storage and transfer between in house and third party servers. We continuously test our systems and processes for security breach and vulnerabilities are identified and fixed at a regular basis..
If a customer is not satisfied with the service we provided and if he contacts our customer care helpline and files a formal complaint within 15 days of service delivery date, Corpseed would refund the entire or partial amount of Professional Fee charged for that particular service.
If a customer is having issues with our service delivery process, he has various alternatives available at his disposal to register his grievance with us. He can either email his complaint at email@example.com or he can call our 24x7 Customer Care Helpline. Also, any customer is always welcome to visit our office to lodge a complaint with the senior management.
A customer can buy our services directly from our online platform, for which he need to make online payment. Once he clicks on "Apply Now", a new window will open, a customer is required to submit the information in the respective fields and click "Make Payment". A unique ticket number will be auto generated, the customer need to quote this number as reference for any enquiry regarding his service request.
All the monetary transactions performed on Corpseed online platform are secured with SSL System Protocol. We encrypt the customer information such as credit card and bank account details, before these are transmitted anywhere. We adhere to PCI DSS for data security standards for payment processing.