EPR Plastic Login Credentials or Mobile Number Change

Under the Extended Producer Responsibility (EPR) framework for plastic packaging in India, registered stakeholders or entities are granted exceptional digital access credentials known as EPR Plastic Waste login credentials. The CPCB EPR Plastic Waste Portal is a centralised digital system for tracking plastic waste generation, recycling, and compliance, and can be accessed by authorised businesses using these credentials. 

At the time of EPR registration, every eligible entity, such as Producers, Importers, Brand Owners (PIBOs) and Plastic Waste Processors (PWPs), is issued a User ID and Password. These login credentials are mapped to the entity:

• Registered email ID
• Registered mobile number
• PAN and business details

The login credentials serve as the only authorised gateway to perform all statutory EPR activities, including:

• Filing quarterly and annual EPR returns
• Uploading plastic packaging data
• Purchasing, transferring, or selling EPR certificates
• Tracking EPR targets and fulfilment
• Receiving CPCB notifications and compliance alerts

Login credentials have legal relevance because EPR compliance is fully digital. Credential misuse, loss, or inaccessibility can have a direct impact on compliance status and put the organisation at risk of regulatory action.

One of the EPR Plastic Waste Portal's primary means of contact and authentication is the registered mobile number. The cell phone number is essential for daily compliance activities because CPCB built the system with OTP-based security. 

Key Functions of the Registered Mobile Number

• OTP-Based Login Authentication

Many portal actions require OTP verification to ensure secure access.

• Resetting passwords and recovering credentials

One-time passwords are given to the registered mobile number if credentials are forgotten.

• Compliance Notifications and CPCB Alerts

SMS is frequently used for regulatory updates, alerts, and reminders.

• Updates on Approval and Rejection

Mobile alerts are used to convey the status of EPR registration, modifications, and filings. 

• Security and Fraud Prevention

OTP validation prevents unauthorized access to sensitive compliance data.

Risks of an Inactive or Incorrect Mobile Number

If the registered mobile number stops working or is unreachable:

• OTPs for login cannot be obtained.
• It becomes impossible to recover a password.
• Alerts about compliance could be overlooked
• Deadlines for filing can be missed.
• It is not possible to access or transfer EPR certificates.

Therefore, keeping an active, corporate-controlled mobile number is not just an administrative item but a crucial compliance obligation.

Since it immediately affects data security and regulatory oversight, changing the registered cell phone number on the EPR Plastic Waste Portal is a controlled, verification-based process.

• Conditions Needing to Change Your Mobile Number
• Modification of the authorised signatory
• Reassignment of roles or employee departure
• Deactivation of the business SIM
• When registering, the wrong mobile number was entered. 
• Security concerns or data access restructuring

Accurate documentation is essential to avoid rejection or delay in mobile number update requests.

Mandatory Documents

• Request a letter on the company letterhead that clearly states the reason for the mobile number change.
• EPR Registration Certificate, Issued by CPCB for plastic waste compliance.
• Authorisation letter for appointing the authorised signatory handling EPR compliance.
• Identity Proof of Authorised Signatory, like Aadhaar card, PAN card, or Passport.
• Company PAN Card
• GST Registration Certificate
• Board Resolution / Power of Attorney (if applicable)

Important Compliance Tip

All documents must match:

• Entity name
• PAN
• Authorised signatory details
• Any mismatch can result in a request being rejected.

• Step 1: Draft a Formal Request Letter

Prepare a request on the company’s official letterhead, addressed to the Central Pollution Control Board (CPCB), explaining the Proper reason for the mobile number change, the existing registered mobile number, the proposed new mobile number, the EPR Registration Number, the entity name, and the PAN.

• Step 2: Authorisation Confirmation

The letter must be signed by an authorised signatory as per the EPR registration, or by a newly appointed signatory with proper authorisation proof.

• Step 3: Attach Supporting Documents

Attach all the required documents

• Step 4: Submit the Request

Depending on portal availability, the request may be submitted via the EPR portal's grievance/helpdesk section or via an official CPCB EPR support email.

• Step 5: CPCB Verification

CPCB verifies the authenticity of the request, the registration details of the entity, and the credentials of the signatory.

• Step 6: Mobile Number Update Confirmation

Once approved, the CPCB updates the mobile number in the system, enabling OTP access on the new number.

Loss or forgetfulness of login credentials is common, especially in organisations with staff turnover. CPCB provides a credential recovery mechanism that requires OTP verification.

Step1: Forgot Password (Mobile Number Active)

• Visit the CPCB EPR Plastic Waste Portal
• Click on “Forgot Password”
• Enter the registered User ID and the captcha
• Receive OTP on the registered mobile or email
• Verify OTP and reset password

Step 2: Forgot User ID

• Examine the certificate of EPR registration.
• Consult the CPCB approval emails.
• To access login credentials, use registered email address.
• Make a request on the help desk if the issue remains unresolved. 

Step 3: Mobile Number Inactive (Critical Case)

If OTP cannot be received:

• Password reset is not possible
• A mobile number change request must be processed first
• After the update, credentials can be recovered normally

Step 4: Complete Loss of Access

In cases where both email and mobile number are inaccessible:

• A formal request with complete documentation is mandatory
• CPCB may take additional time for verification

Failure to update login credentials or mobile number on EPR portal following are the consequences which are given below-

Compliance Risks

• Inability to file quarterly or annual EPR returns
• Failure to meet plastic waste recycling targets
• Delay in EPR certificate procurement

Regulatory Action

• CPCB show-cause notices
• Environmental Compensation (EC) penalties
• Suspension of EPR registration
• Block listing on CPCB portal

Business Impact

• Product sales disruption as a result of non-compliance
• EPR credits or certificates lost
• Harm to one's reputation with partners and regulators

Timely credential management is crucial, as non-compliance may result in financial penalties and operational limitations under the Environmental Protection Act of 1986.

To ensure uninterrupted compliance, organisations should adopt proactive internal controls.

• Use a Centralised Compliance Mobile Number to avoid linking EPR login to personal numbers.
• Create a Dedicated Compliance Email ID which ensures continuity despite staff changes.
• Maintain Secure Internal Records to store login credentials in encrypted internal systems.
• Update Details Immediately After Personnel Changes. Do not wait for login issues to arise.
• Conduct quarterly periodic compliance audits to verify portal accessibility and data accuracy.
• Assign Backup Authorised Personnel. Prevent single-point dependency.
• Engage Professional Compliance Experts to help manage portal changes efficiently and reduce rejection risks.

Corpseed is the preferred choice for EPR Plastic Waste login credential recovery or registered mobile number change because it offers end-to-end expert support with minimal effort from the applicant. Because the EPR Plastic Waste interface is OTP-based and compliance-driven, problems with credentials or mobile numbers are both technically and time-sensitive. The skilled compliance specialists at Corpseed work closely with CPCB/SPCB authorities to prepare and validate the required paperwork, draft formal requests, and monitor the application until the update is complete. Corpseed is valuable because-

• Professional site Management: We have practical experience with the CPCB EPR Plastic Waste site, guaranteeing precise and error-free updates.
• Fast Credential Recovery: We save time by effectively recovering lost login credentials, passwords, or OTP problems.
• Easy cell phone Number Update: With appropriate proof, we oversee the complete process of updating a registered cell phone number.
• End-to-End Documentation Support: All required authorisations, proofs, and declarations are correctly prepared and submitted.
• Reduced Rejection Risk: Multiple resubmissions and portal rejection are less likely when expert management is in place.